The impact of servant leadership style on organizational innovation of tourism enterprises in Ho Chi Minh City

Abstract:

One of the main factors influencing an enterprise’s ability to succeed and gain a competitive advantage is organizational innovation. However, the relationship and mechanisms of action between servant leadership style and organizational innovation are comparatively understudied. The study examines the impact of servant leadership style on organizational innovation of tourism enterprises in Ho Chi Minh City through organizational learning. The study uses Structural equation modeling (SEM) to test the suitability of the model and research hypotheses with data collected from 257 managers of tourism enterprises in Ho Chi Minh City through purposive sampling method. Results show that servant leadership style has a positive impact on organizational innovation and organizational learning. In addition, the research also finds that organizational learning has a positive impact on organizational innovation. Besides, the study demonstrates the mediating role of organizational learning in the relationship between servant leadership style and organizational innovation.